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SprintZeal

ITIL® SERVICE TRANSITION

4.1 fantástico 7 opiniões
SprintZeal
Online
Preço Emagister

R$405 R$61
*Preço aproximado
Valor original em USD:
US$99  US$15

Informação importante

Tipologia Curso
Nível Intermediate
Metodologia Online
Duração 180
Início Datas a escolher
Campus online Sim
Envio de material didático Sim
Serviço de informação Sim
  • Curso
  • Intermediate
  • Online
  • Duração:
    180
  • Início:
    Datas a escolher
  • Campus online
  • Envio de material didático
  • Serviço de informação
Descrição

Service transition includes the management and coordination of the processes, systems and functions to package, build, test and deploy a release into production and establish the service specified in the customer and stakeholder requirements.
It helps to plan and manage the change of state of service in its life cycle.

Informação importante
Quais são os objetivos da formação?

ITIL Service Transition training from VMedu Partnered Sprintzeal’s makes sure that changed services satisfy the needs of customer and business expectations.

The goals of service transition:-

Plan and manage the capacity and resources required to package, build, test and deploy a release into production
Provide a consistent and rigorous framework for evaluating the service capability and risk profile before a new service is released
Establish and maintain the integrity of all identified service assets and configurations
Provide good quality knowledge and information to expedite effective decisions about promoting a release
Provide efficient, repeatable build and installation mechanisms to deploy releases to test and production
Ensure that the service can be managed, operated and supported in accordance with service design.
During service transition, the following organizational elements need support:

Service Strategy
People
Process
Technology
Suppliers of the service
Organizational culture
Governance
Risk

Esta formação é para mim?

The scope of service transition
It includes the management and coordination of the processes, systems and functions to package, build, test and deploy a release into production and establish the service specified in the customer and stakeholder requirements.

The following activities are excluded from the scope of service transition best practices:

Minor modifications to the production services and environment, for example, replacement of a failed PC or printer, installation of standard software on a PC or server, new user
Ongoing continual service improvements that do not significantly impact the services or service provider’s capability to deliver the services, for example, request fulfillment activities driven from service operations
Service transition processes
Knowledge management
Change management
Release and deployment management
IT service asset and configuration management
Service validation and testing

Preço para usuários Emagister:

Requisitos: 1. A minimum 21 hours ofinstruction with an Accredited Training Organisation (or an accreditede-learning solution). 2. ITIL Foundation Certificate in IT Service Management Two years of experience in the field of IT is highly desirable. Candidates should also spend some time reviewing the syllabus and the ITIL® Service Transition publication to prepare for the exam

Instalações (1)
Instalações e datas
Início Localização
Datas a escolher
Online
Início Datas a escolher
Localização
Online

Opiniões

4.1
fantástico
Avaliação do curso
100%
O recomendam
4.4
fantástico
Avaliação do Centro

Opiniões sobre este centro

M
Manish Khanna
09/01/2018
O melhor: Training was good and project management concepts were taught in real depth and it was a nice experience.
A melhorar: Nothing
Curso realizado: Janeiro 2018
Você recomendaria esse centro?: sim
J
Jeetendra Anare
12/01/2018
O melhor: I attended CMS training lately and it was nice. My trainer was American and had a firm grip on the subject matter. It was a good session overall.
A melhorar: .
Curso realizado: Janeiro 2018
Você recomendaria esse centro?: sim
F
faith
13/03/2018
O melhor: It was really a pleasent training, the acknowledgment received through PMP is the best I liked. I would rate this organisation 4 out of 5.
A melhorar: Nothing
Curso realizado: Março 2018
Você recomendaria esse centro?: sim
D
Debakanta.Dash
07/05/2017
O melhor: Good trainer, I enjoyed thoroughly. Class size was god nothing much to say about anything. Content slides would have been designed little better. I think I can help you guys.
A melhorar: .
Curso realizado: Maio 2017
Você recomendaria esse centro?: sim
H
Harshal Bhosale
24/05/2017
O melhor: PRINCE2 Training was good, I am waiting for results I am sure I will pass the exam. I am not over confidence, but I am happy to see that everything went well. So 5 stars for Sprintzeal.
A melhorar: .
Curso realizado: Maio 2017
Você recomendaria esse centro?: sim
* Opiniões recebidas pela Emagister e iAgora

O que se aprende nesse curso?

Knowledge management
ITIL
Life Cycle
Online
IT Service
Service Strategy
Service Transition
Self-paced
Intermediate ST
Coordination of the processes

Programa

  • ITIL® Service Transition

    23 High Quality Online Self Learning Audio-Videos, complete ITIL® Service Transition Training 

  • Join over 99% Success rate for the first time exam takers.

  • Book Your Exam after completing online learning, Exam Cost includes in the course fees(Except India). Get 16 PDUs Certificate to maintain your PMI Credentials.

  • Trusted by Millions across the Globe High quality E-Learning content with strategy to clear the ITIL® Service Transition Certificate Exam at First Attempt.

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