Supervising OthersRapid Skillz
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- Short course
O que se aprende nesse curso?
The Contents of this course consists of 12 Modules:- Module One: Getting Started. Module Two: Setting Expectations -Defining the Requirements. Identifying Opportunities for Improvement and Growth. Setting Verbal Expectations. Putting Expectations in Writing. Module Three: Setting Goals -Understanding Cascading Goals. The SMART Way. The Three P’s. Helping Others Set Goals. Module Four: Assigning Work -General Principles. The Dictatorial Approach. The Apple-Picking Approach. The Collaborative Approach. Module Five: Degrees of Delegation -Level One: Complete Supervision. Level Two: Partial Supervision. Level Three: Complete Independence. Module Six: Implementing Delegation -Deciding to Delegate. To Whom Should You Delegate? Providing Instructions. Monitoring the Results. Troubleshooting Delegation. Module Seven: Providing Feedback -Characteristics of Good Feedback. Feedback Delivery Tools. Informal Feedback. Formal Feedback. Module Eight: Managing Your Time -The 80/20 Rule, Prioritizing with the Urgent-Important Matrix, Using a Productivity Journal, Using Routines and Rituals to Simplify Your Workday. Module Nine: Resolving Conflict -Using a Conflict Resolution Process. Maintaining Fairness. Seeking Help from Within the Team. Seeking Help from Outside the Team. Module Ten: Tips for Special Situations -What to Do If You’ve Been Promoted from within the Team. What To Do If You’re Leading a Brand New Team. What to Do if You’re Taking on an Established Team. Module Eleven: A Survival Guide for the New Supervisor -Ask the Right Questions of the Right People. Go to Gemba. Keep Learning! Module Twelve: Wrapping Up -Words from the Wise.
This Course is Made for the Students and they learn the Content in PDF and Powerpoint Slides Format. Activities like Pre Assignment, Action Plan, Evaluation Form etc. Offers frameworks for understanding key topics in Supervision process and its techniques. Focuses on explanations of concepts, phenomena, and theories.