Social Media in the Workplace

Rapid Skillz
Online

Preço a consultar

Informação importante

  • Short course
  • Beginner
  • Online
  • Duração:
    3 Months
  • Quando:
    à escolha
Descrição

We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, FaceBook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times. Understanding Social Media is about communicating the right way. Social media channels are becoming the main form of communication. This program will equip the participants to realize how Social media and the Workplace can work together.

Informação importante
Quais são os objetivos da formação?

People are beginning to communicate more through electronic means than face to face and also they feel to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what is alright to share and what should not be sent out. Through this program, the understudies will be able to learn the use and alter social media, the way to keep it secure. They will also be able to establish its rules for the company posts. The learners will also be able to discover the benefits and pitfalls of using social media.

Requisitos: Anybody can apply.

Instalações

Instalações e datas

Início Localização
à escolha
Online

O que se aprende nesse curso?

IT
Social Media
Communication Training
Media

Programa

The Contents of this course consists of 12 Modules:- Module One: Getting Started. Module Two: What is Social Media? -Online Communities. User Created Content. Information Sharing. Communication Tools. Case Study. Review Questions. Module Three: Defining Your Social Media Policy (I) -It Should be a Living Document. Choosing an Information Officer. What Can and Cannot Be Shared. Legal and Ethic Specifications. Case Study. Review Questions. Module Four: Defining Your Social Media Policy (II) -New Hire Orientation. Let Common Sense Guide You. Nothing Offensive. Rules on Soliciting and Personal Posts. Case Study. Review Questions. Module Five: Creating a Living Document -What is a Living Document? How Often is it Revised? Who Will Be in Charge? Change Management. Case Study. Review Questions. Module Six: Keeping an Eye on Security -Password Rules, Needs Constant Monitoring, Keeping Information Confidential, Protecting Intellectual Property, Case Study, Review Questions. Module Seven: Rules to Follow When Posting (I) -Always Show Respect. Stop and Think Before You Post. Always Be Honest. Never Discredit or Talk Ill of Competitors. Case Study. Review Questions. Module Eight: Rules to Follow When Posting (II) -Be Transparent. Act Like You Would in Real Life. Grammar and Spelling Still Counts. Never Post When You are Angry. Case Study. Review Questions. Module Nine: Benefits of Social Media -From Audience to Author, Builds Customer Loyalty, Speed and Flexibility in Communication, Two Way Communications, Case Study, Review Questions. Module Ten: The Pitfalls of Social Media -Bullying. Group Think. Trolling. Remember, It is Out There Forever. Case Study. Review Questions. Module Eleven: Listen to Your Customers -They Provide Great Feedback. It Makes Them Happy. Improves Your Brand. Improves Product Development. Case Study. Review Questions. Module Twelve: Wrapping Up -Words from the Wise.

Informação adicional

This Course is Made for the Students and they learn the Content in PDF and Powerpoint Slides Format. Activities like Pre Assignment, Action Plan, Evaluation Form etc. Offers frameworks for understanding key topics in Social Media. Focuses on explanations of concepts, phenomena, and theories.