Global Edulink

£329 - (R$1.264)

Informação importante

  • Curso
  • Beginner
  • Online
  • 35 horas letivas

The course provides the opportunity to update skills and gain currently recognized skills to improve IT, secretarial and administrative job prospects. Office administration has been designed to enable admin professionals to carry out their tasks with more confidence and greater success. Administrators are the backbone of the organisation. They are often the first point of contact for colleagues, clients and suppliers internally and externally.

Informação importante
Quais são os objetivos da formação?

You can be office manager, team supervisor or you can become a Personal Assistant for company director, executives or for senior management positions.

Requisitos: all students, of all academic backgrounds.Learners should be ages 17 or over to undertake the qualification. Basic understanding of English language, literacy, numeracy and ICT


Instalações e datas

Início Localização


O que se aprende nesse curso?

Office IT
Ms Office
Confidence Training


UNIT 01: Administrative Skills Development Diary Management. Business Reports and Letter Writing. E-mails Writing Tips. Handling Confidential Documents. Successful Meeting Minutes. Note Taking. Documents proofreading. Dictating. Data Management, Record Keeping and Filing. Appointment Booking, and Arranging Interviews Preparing a Job Description (JD). Delivering Postal Mail Tips for Speed Reading. Creating an Effective CV and Cover Letter How to face a Job Interview Time Management. Confidence Building. Motivating Employees. Organising a Meeting. Event Planning. Bookkeeping Invoicing/Petty cash. QuickBooks for Payroll Management UNIT 02: Computer Literacy Skills Development Typing Speed Development. Microsoft Word. Microsoft Excel. Microsoft Power-Point. Microsoft Outlook. Unit 03: Receptionist and Customer Service Skills Meeting and Greeting Visitors. The role of the Receptionist. Principles to create powerful first impression. Principles to confirm how does your message come across? How can you identify the customer needs? Learning to Listen. Handling difficult customers and difficult situation.

Informação adicional

We designed this training for individual/group who prefer distance learning and busy with life. Individuals who would like to start working as an Office Administrator, Administration Assistant, or Receptionist. New or Temporary staffs who want to learn and develop best practice administration skills. Experienced Office Administrative people who want to develop IT, Administration skills