Managing Internal and External Cultural Diversity (Dubai)

HRODC Postgraduate Training Institute
Em Central London (Reino Unido), Abu Dhabi, United Arab Emirates (United Arab Emirates), Abuja, Nigeria (Nigeria) e 32 sedes mais

£5.000 - (R$21.184)

Informação importante

  • Curso
  • Em 35edes
  • Duração:
    5 Days
  • Quando:
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Limited Objectives: By the conclusion of the established learning activities, delegates will be able. to: Develop a working definition of communication. Determine the important role that an initiator plays in contributing to an. effective communication process. Determine when communication attempt has been successful.
Suitable for: Managers. Professionals who supervise and interact with a diverse work force. Front Line Staffs who deals with other cultures. This course/seminar is specifically designed for: Human Resource Professionals. Human Resource Managers. Those involved in multinational projects and programmes

Informação importante

Requisitos: Degree or Working Experience


Instalações e datas

Início Localização
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Abu Dhabi, United Arab Emirates
Khalifa Street, 44486, Abu Dhabi, United Arab Emirates
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Abuja, Nigeria
Cadastral Zone A0, Central Business District, Abuja, 7069, Nigeria, Nigeria
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Addis Ababa, Ethiopia
Kirkos Subcity Kebele, 21555, Ethiopia, Ethiopia
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Algiers, Algeria
Rue Hassiba Benbouali, 16015, Algeria, Algeria
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Algiers, Algeria
Pins Maritimes, 16000, Algeria, Algeria
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Amman, Jordan
Bin Ali Street, 11118, Jordan, Jordan
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O que se aprende nesse curso?

Cultural Diversity
Communication Barriers
Communication Training
Effective Communication
IT Management


Course Contents, Concepts and Issues

Communication in Organisation
  • Communication: a definition
  • When is communication effective?
  • The role of the communication initiator
  • Modes of transmission of communication
  • Timing of communication
  • Non verbal communication
  • Intentional and unintentional communication
  • Kinesics as communication
  • Kinesiology as communication
  • The counterveiling effects of kinesics and kinesiology
  • Improving organisational communication through an enhanced understanding of kinesics and kinesiology
  • Importance of communication in organisations
  • Communication and work process information
  • Communication and policy initiatives
  • Communicating strategic, tactical and operational strategies
  • Communicating problems and seeking advice
  • Subsystem communication
  • Organisation wide communication
  • Communication and organisational control
  • Communication and decision formulation and implementation
  • Information dissemination as a factor of effective communication
  • Communication and resource allocation
  • Communication barriers -
  • Organisational hierarchy
  • Boss consciousness
  • Mistrust
  • Technical language
  • Technical data
  • Power distance emotion
Organisational Culture and Communication
  • Organisational Culture
  • Task Culture
  • Role
  • Person
  • Power cultures
  • The relationship between organisational culture and organisational structure.
  • Methods of communication
  • Oral Verbal
  • Electronic (Coputer Aided) Communication
Barriers to Effective Coomunication
  • Filtering
  • Selective perception
  • Emotions
  • National Language
  • Culture
  • Cultural differences
  • Miss-management of multiculturalism
  • Gender differences
  • Conflict between body language and spoken words
  • Efforts to avert or eliminate communication barriers
  • The type and level of communication that each organisational culture encourages
  • The extent to which particular organisational cultures encourage or impair communication
  • Discrimination as social identity
  • Understanding and dealing with sentience.
  • The effectiveness of the British legislation in protecting the rights of the disadvantaged groups.
  • Gender disparity in organisations:
  • An analysis of the status of women in the workplace
  • Diversity mismanagement and its consequence for organisational survival:
  • Some case examples
  • Beyond equal opportunities:
  • Towards diversity management
  • Diversity management and effective human resource utilization.
  • Constitution of committees and task forces.
  • Gate keeping:
  • Avoiding ‘resonation'
  • Utilizing marketing intelligence.
  • Activities necessary for an effective management of organisational diversity:
  • Managing organisational culture
  • Ensuring human resource management system is bias free
  • Managing diversity through:
  • Recruitment
  • Training
  • Education
  • Development
  • Managing diversity in:
  • Appraisal
  • Compensation
  • Benefits
  • Promotion
  • Creating a higher career involvement of women:Eliminating dual career routes