Comprehensive Video Tutorials

Managing Disagreement Online Course (12 months Access)

CareerVision Training
Online

£144 - (R$630)

Informação importante

  • Curso
  • Online
  • Duração:
    Flexible
  • Quando:
    à escolha
  • Campus online
Descrição

The following course, offered by Career vision, will help you improve your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career. Sign up for more information!

Informação importante
Instalações

Instalações e datas

Início Localização
à escolha
Online

O que se aprende nesse curso?

Access
IT

Programa


Most of us go out of our way to avoid disagreements, let alone try to manage them. Yet, effectively managing disagreement can be one of the most important supervisory and managerial skills. In the Managing Disagreement training course from LearnKey, users can take a sophisticated assessment of their own conflict management style, learn the nine ways to approach and deal with disagreement and see examples of each of these styles illustrated in dramatic vignettes.


  • Turn confrontation and conflict into an orderly, positive process of reconciliation.
  • Take control of difficult situations, instead of letting them take control of you.
  • Understand how to use the nine conflict management styles to address an uncomfortable situation.

 

Session 1

Section A: Understanding Conflict Management
Self-Assessment
Objectives
Conflicts and amp; Disagreements
MODI
Assessment

Section B: The Nine Styles
Introduction
Firm Styles
Listen Up!
Neutral Sytles
Listen Up!
Flexible Styles
Assessment

Section C: Steps for Managing Disagreement
Explore
Say What?
Plan and amp; Prepare
Say What?
Implement
Summary
Assessment