Communication Dynamics and Networking in Organisation

HRODC Postgraduate Training Institute
Em Bandar Seri Begawan (Brunei), Amman, Jordan (Jordan), Brussels, Belgium (Bélgica) e 5 sedes mais

£4.000 - (R$17.605)

Informação importante

  • Curso
  • Em 8edes
  • Duração:
    5 Days
  • Quando:
    à escolha
Descrição

By the end of the specified learning and development activities,, delegates will will be able to: List at least five barriers to communication ion organisation, explaining how they mightn't be averted or addressed,, ion ordered to improve communication effectiveness. Suggest the part that they can play in order to make the communication of their colleagues more effective. Propose a simple but clear definition of 'communication networking'. Place communication networking in an organisational context.
Suitable for: Managers, Supervisors and Executives. Administrative Professionals. HR Staffs. Customer Service Managers and Representatives. Team Leaders. Business Owners, CEO's and VPs. Sales personnel. Front Desk Professionals. Help Desk Staffs. Supervisors. English Professors. Any Professional who wants to communicate with confidence

Informação importante

Requisitos: Degree or Work Experience

Instalações

Instalações e datas

Início Localização
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Amman, Jordan
Bin Ali Street, 11118, Jordan, Jordan
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Bandar Seri Begawan
Jalan Tasek, BS8674, Brunei, Brunei
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Brussels, Belgium
Rue du Fosse-Aux-Loups, 1000, Belgium, Bélgica
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Central London
Carburton Street, W1W 5EE, London, Reino Unido
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Dubai, Uae
Al Muraqqabat Street, Diera, 82999, Dubai, United Arab Emirates
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Kuala Lumpur, Malaysia
Jalan Ampang Hilir, 68, Malaysia, Malaysia
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O que se aprende nesse curso?

Conflict
Powerpoint
Presentation
Networking
IT
Team Training
Communication Training
Confidence Training
Ms PowerPoint
IT Development

Programa

Module 1: Oral-Visual Presentation

Contents & Concepts

  •   Preparing For The presentation
  •   Electronic Presentations
  •   The Presentation
  •   The Introduction To Your Presentation
  •   Avoiding Stage-fright
  •   Eye Contact, Posture & Other Forms Of Body Language
  •   Verbal Communication –
  •   Written Communication
  •   Oral communication - audibility, Intonation, Etc.
  •   Improving The Relevance Of Information presented
  •   Addressing Questions
  •   Designing PowerPoint Presentations
  •   Choosing PowerPoint Background
  •   Using PowerPoint Templates
  •   Using sound and animation, appropriately
  •   Adding automatic run
  •   Timing the presentation for automatic run
  •   Enhancing presentations with ‘Dim’ effect.
  •   Choosing the appropriate ‘Dim effect’

 

Module 2: Team Dynamics

Contents & Concepts

  • Distinguishing groups from aggregations v  Group solidarity v  Group cohesion;
  • Team or group: A distinction v  Team dynamics v  Types of teams v  Command teams;
  • Committees (temporary & Standing);
  • Task Forces;
  • Boards.
  • Team formation
  • Forming;
  • Storming;
  • Norming or initial integration; 
  • Performing or total integration
  • Disbandment or adjournment
  • Purpose of teams in the work-place
  • Team characteristics;
  • The role concept: An introduction
  • How ‘true-to-life’ or realistic are the forming and norming stages of team development?
  • Dysfunctional behaviour in teams

-Aggressiveness-

 -Blocking 

 -Interfering

 -Competing,

 -Seeking sympathy

 -Withdrawal

 -Special pleading

  • Inter-team conflict;
  • Sources of inter-team conflict;
  • Consequences of dysfunctional conflict;
  • Team decision-making;
  • Social identity theory
  • Team building and maintenance roles: Improving team effectiveness

 -Encouraging members

 -Harmonising

 -Standard setting

 -Gate-keeping

 -Determining the optimum team size

  • Providing team incentives
  • Encouraging conflict
  • Averting groupthink
  • Avoiding the risky shift syndrome
  • ‘Resonation’ as an Issue in Team Development
  • Employing Transactional Analysis
  • Employing effective Diversity Management
  • Discouraging Resonation

 

Module 3: Networking and Interpersonal Communication

Contents & Concepts

Barriers to effective communication - e.g.:

  • Filtering
  • Selective perception
  • Emotions
  • Language
  • Culture
  • Miss-management of multiculturalism
  • Gender differences
  • Conflict between body language and spoken words

Efforts to avert or eliminate communication barriers.

  •   Communication Networking: Its value and relevant issues
  •   Internal ‘communication networking’
  •   Levels and Contexts of communication networking
  •   Networking with Colleagues
  •   Inter-group networking
  •   Organisation-wide networking
  •   Stranger-group networking
  •   Pitfalls of networking
  •   Gaining confidence
  •   Non-aggressive networking
  •   Role of ‘External Networking Events’