Certificate to PC Troubleshooting Online Course

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Learn Major PC Problem and How to Resolved the Issue Don't spend your hard-earned cash on expensive PC repairs! The vast majority of the problems people experience with their computers are completely avoidable, and most can be solved with nothing more than a few minutes of your time. Intro to PC Troubleshooting takes you step by step through the typical hardware and operating system problems encountered by technicians, teaching troubleshooting techniques to decipher any problem, and giving you the skills you need to solve them. Once you've mastered the basics, the course launches into some of the more advanced and nasty problems that crop up in the PC, teaching you how to diagnose and fix those problems as well! Finally, Certificate to PC Troubleshooting Online Course shows you how to maintain and optimize a Windows PC. So what are you waiting for? Let's troubleshoot - and fix - some PCs! Course Fast Facts: Only 6 weeks to complete this course
Approximately only 2 to 4 hours per week of study is required This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone Instructors lead each course and you will be able to interact with them and ask questions You can study from home or at work, at your own pace, in your own time You can download printer friendly course material or save for viewing off line You will be awarded a certificate at completion of this course How to study online course? Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand. ...

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Requisitos: Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to date...


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O que se aprende nesse curso?

PC training
Network Training
Operating System
Skills and Training


There are 12 units of study The Computing Process

Lesson 1 starts you on the path to troubleshooting PCs like a pro. You’ll first look at input devices, or how you tell the computer to do stuff. In the second part of the lesson, you’ll explore the pieces that do the work inside the computer. The final section describes the output devices, where the computer communicates to you.

Troubleshooting Theory

This lesson will take you through the troubleshooting process. It’s not a guide to solving specific computer problems, but the steps explained here will enable you to tackle any computer problems you might encounter. The three main steps are identifying the problem, testing solutions, and completing the process.

Operating System Overview

Lesson 3 introduces you to some of the basic components and tools of an operating system. First, you’ll find out about the primary functions of operating systems. You’ll then explore the major parts of Microsoft Windows, including the Desktop and Windows Explorer. You’ll finish the lesson by learning about the most important troubleshooting tools for fixing operating systems.

OS Fixes

Lesson 4 leads you through the basic steps of troubleshooting an operating system, including startup, video, sound, and application errors. You’ll look at tools like Safe Mode and the System Configuration utility and learn about driver rollback. You’ll end the lesson by learning how to troubleshoot audio/visual errors.

Avoiding OS Obstacles

How would you like to prevent system problems instead of rushing to fix them? In this lesson, you’ll master the three most important types of preventive maintenance: backing up data that’s on a hard drive, updating or upgrading the operating system, and using Windows utilities that help you monitor and maintain the OS.

Networking Basics

Lesson 6 covers the basics of networking. First, you’ll find out how networks work and what the necessary components are for a wired network. Next, you’ll discover wireless networks and everything that separates them from their wired-network brethren. Finally, you’ll learn about the biggest network of them all, the Internet.

Troubleshooting Network and Internet Issues

Lesson 7 covers the steps to take when trying to fix your network or Internet connections. You’ll learn how to troubleshoot wired and wireless networks, share files, and fix a dial-up or broadband Internet connection.

Preventing Internet Problems

Keep your computer safe from Internet-based attacks, including viruses and spyware! You’ll discover the many types of malicious software that can infect your computer, and I’ll walk you through the five-step process of recovering from a virus infection. You’ll also read about safe browsing and safe email use, and you’ll find out how to configure a firewall to help defend your PC.

Introduction to PC Hardware

All PC techs needs to get their hands dirty eventually, which means diving inside the case and checking things out from the inside. In this lesson, I’ll teach you about the power of different PC parts, including what to look for when shopping for new parts. I’ll also guide you in the safe and proper handling of components.

Installing Hardware

Replacing hardware components can dramatically improve your PC's performance. For instance, RAM can speed up your computer, a second hard drive increases your data storage capacity, and expansion cards can add features and ports to your computer. In this lesson, you'll learn to handle RAM, hard drives, and expansion cards.

Maintaining Hardware

Dirt happens! You can't make your PC last forever, but you can make it last longer and run better by keeping it clean. Get out your canned air and your distilled water (but not your pencil erasers or your household vacuum cleaner), and I'll show you safe and effective ways to check, clean, and maintain the inside and outside of your computer. We'll also talk about how to donate an old computer, and I'll explain how to throw away a computer without losing data or harming the environment.

Life of a PC Troubleshooter

You've come a long way since the beginning of this course. Before you complete your PC troubleshooting training, I'll remind you about the computing process and about troubleshooting theory. Combined with your new knowledge of PC hardware, software, and networking, you can use these tools to fix all sorts of problems. I'll also discuss your future as a PC troubleshooter, including the certifications and careers available to anyone with the right skills.

Informação adicional

Through well-crafted lessons, expert online instruction and interaction with your tutor, participants in these courses gain valuable knowledge at their convenience. They have the flexibility to study at their own pace combined with enough structure and support to complete the course. And they can access the classroom 24/7 from anywhere with an Internet connection.

New sessions of each course run every month. They last six weeks, with two new lessons being released weekly (for a total of 12). The courses are entirely Web-based with comprehensive lessons, quizzes,...