Certificate In Executive and Personal Assistant Online Course

Courses For Success

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  • Curso
  • Online
  • Quando:
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Be an Effective Personal Assistant Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant. Our Executive and Personal Assistants course will show you what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this course will provide you with the necessary tools. By the end of this Certificate In Executive and Personal Assistants Online Course, you will be able to: Adapt to the needs and styles of management Communicate through written, verbal, and nonverbal methods Improve time management skills Manage meetings effectively Act as a gatekeeper Use the tools of the trade effectively Course Fast Facts: Easy to follow and understand Only 6 to 8 hours of study is required 12 months access to course Delivered 100% on-line and accessible 24/7 from any computer or smartphone You can study from home or at work, at your own pace, in your own time Download printer friendly course content Certificate (IAOTS Accredited) Course Delivery Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation This course is internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete...

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Requisitos: Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later ...


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Início Localização
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O que se aprende nesse curso?

Time management
Personal Assistant
IT Management
Skills and Training


Module One - Getting Started

Module Two - Working with your Manager

  • Adapting to their style
  • Anticipate their needs
  • Getting your responsibilities defined
  • When to take the initiative

Module Three - Administrative Soft Skills

  • Social Intelligence
  • Basic business acumen
  • Office management
  • Active listening

Module Four - Effective Time Management

  • Calendar management
  • Prepare for changes and surprises
  • Keeping others on track
  • Urgent / important matrix

Module Five - Meeting Management

  • Creating an agenda
  • Keepng minutes
  • Keeping the meeting on time
  • Variations for large and small meetings

Module Six - Tools of the Trade (Part 1)

  • Email protocol
  • Office machinery
  • Computer and software skills
  • Commuication Skills

Module Seven - Tools of the Trade (Part 2)

  • Phone and voicemail etiquette
  • Word processing
  • Business writing
  • Internet research

Module Eight - Being an Effective Gatekeeper

  • Filtering data and information
  • Learn to say no
  • Dealing with difficult people
  • Recognise the tricks

Module Nine - Organizational Skills

  • Prioritising your workload
  • Goal setting
  • Plan for tomorrow, today
  • Staying on track

Module Ten - Confidentiality Guidelines

  • Your confidentiality duty
  • Be diplomatic and discreet
  • Keeping data secure
  • What to do in sticky situations

Module Eleven - Special Tasks

  • Project management
  • Trade shows
  • Interacting with clients
  • Social media management

Module Twelve - Wrapping Up