CareerVision Training

The Business of Listening Online Course (12 months Access)

CareerVision Training

£96 - (R$420)

Informação importante

  • Training
  • Beginner
  • A distância
  • Duração:
  • Quando:
    à escolha

This LearnKey training course, based on the book Business of Listening by Diane Bone, will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will also learn ten steps to controlling emotional "hot buttons" and the impact of good listening skills on productivity. Most people think that the only message that will be heard is one of urgency; however, in today's fast-paced world even urgent messages are ignored. Becoming an active listener will help your productivity and success by helping you extract important details from every message.


You will discover easy methods for becoming a more involved, active listener.
You'll be able to focus on, and understand your customer's needs, improving communication.
Become aware of the "silent" messages that speak volumes and increase productivity.

Informação importante

Instalações e datas

Início Localização
à escolha
Distance Learning

O que se aprende nesse curso?

Tips for Tip Top Listening
Listening Styles and Attitudes
Key Elements of Listening
The Business of Listening


Session 1

Section A: The Business of Listening
Lazy Listening
Key Elements of Listening

Section B: Key Elements of Listening
Hear and Interpret

Section C: Listening Styles and Attitudes
Listening Style
Bad Habits

Section D: Tips for Tip Top Listening
Learning to Listen
Ten Tips